kuhl-linscomb store policies

 

RETURN POLICY

(not applicable to Special Ordered Items)

Proof of purchase is required for a refund, exchange, or Kuhl-Linscomb Gift Card. To receive a full refund of purchase price, exchange, or Kuhl-Linscomb Gift Card, item must be returned in original condition, not used, in original package, unopened, and not damaged. Items not in their original condition, for whatever reason, will incur a 20% restocking fee.

  • Seven (7) Days From Purchase:
    • Credit Card refund to the credit card originally used; credit card must be present
    • Kuhl-Linscomb check for cash and check transactions
    • Kuhl-Linscomb Gift Card
  • Up to Thirty (30) Days From Purchase:
    • Kuhl-Linscomb Gift Card

Shipping charges are non-refundable.

Sale/Clearance - Special Orders - Down Products – Cosmetics - Hair Brushes - Skin Care –Fragrances - CD/DVD - Seasonal Decorations - are FINAL SALES.

Sale/Clearance items are sold “AS IS” and should be inspected carefully by the purchaser.

Sold items are no longer the responsibility of Kuhl-Linscomb and must be removed from the store within seven (7) days.  After seven (7) days, Kuhl-Linscomb will send product to a storage facility. Transportation and storage fees will apply.

If you have any questions, please contact us at 713-520-4006/4007 or info@kuhl-linscomb.com.

 

SPECIAL ORDER POLICY

  1. All Special Orders are Final Sale.  Kuhl-Linscomb is obtaining a specific product(s) per your request. 
  2. Special Orders are non-cancellable, non-returnable, and non-refundable after the Special Order is confirmed.
  3. Product will be delivered to the Kuhl-Linscomb store/warehouse. Delivery to any other location has additional drop ship charges.
  4. Customers must be prepared to pick up merchandise within seven (7) days of delivery or arrange delivery. If you need suggestions for delivery service providers, please ask a sales associate.
  5. Sold items are no longer the responsibility of Kuhl-Linscomb and must be removed from the store within seven (7) days. After seven (7) days, Kuhl-Linscomb will send product to an outside storage facility. Transportation and storage fees will apply.

The full Special Order Policy is available from a Sales Associate by request. If you have any questions, please contact us at 713-520-4006/4007 or info@kuhl-linscomb.com.